Frequently asked questions
Understand the work before you rely on it.
Aperture tests whether the available evidence is strong enough for a consequential decision. These questions explain the work, the limits and what happens before an engagement begins.
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Market fit & buying Aperture
Where does Aperture fit in the diligence market?
What is Aperture's clearest market position?
Aperture Research Works is an independent evidence-assurance layer between automated screening and full-scale investigation. We focus on the defined decision or evidence problem that a decision-maker needs tested before committing money, reputation, time or authority.
Does Aperture replace traditional due diligence or a global investigations firm?
No. Those providers may be better suited to broad, multidisciplinary or on-the-ground mandates. Aperture is strongest where the uncertainty is specific, material and capable of responsible remote evidence testing.
Does Aperture replace lawyers, accountants or other specialists?
No. Aperture can build and challenge the factual evidence record around a specialist question, but regulated or specialist determinations remain with appropriately qualified professionals.
Can I start small?
Yes. The Quick Evidence Check is a tightly bounded US$750 first engagement. Focused Evidence Reviews commonly fall between US$1,500 and US$3,500. Larger work is quoted according to the evidence burden and intended reliance.
How do I decide which route I need?
Use the Compare page. It explains the typical role of automated screening, background checks, broader due diligence, global investigations, specialist advisers and Aperture without claiming that one route is best for every matter.
FAQ 01
Getting started
FAQ 02
Scope, products and fees
FAQ 03
Evidence and research method
FAQ 04
Artificial intelligence and technology
FAQ 05
Findings, deliverables and reliance
FAQ 06
Professional boundaries and lawful work
FAQ 07
Confidentiality, privacy and client material
FAQ 08
International work, languages and monitoring
FAQ 09
Examples, independence and accountability
Your matter may not fit a standard question.
Tell us what you need to decide. Aperture can help define the narrowest responsible scope before you commit to a larger investigation.
Current practice questions
Engagement, evidence, privacy and published work
Is the initial enquiry free and without obligation?
Yes. There is no charge for the initial suitability enquiry and submitting it creates no engagement or payment obligation. Paid work starts only after scope and fees are agreed.
Who actually does the work?
Real people direct, evaluate and approve Aperture work. Technology may assist research and analysis, but unreviewed machine-generated text is not delivered as professional research and technology output is not treated as evidence merely because a system produced it.
Does Aperture travel to clients or conduct site work?
No. Aperture is a remote research and evidence-assurance practice. We do not conduct site visits, physical inspections, surveillance, field investigations, sampling, specimen collection or laboratory testing. Required physical or regulated work is identified as a specialist dependency.
What if information supplied by a client is false or incomplete?
Clients are expected to provide information honestly, accurately and with lawful authority. Aperture may verify material, request provenance, qualify reliance, suspend or terminate work. Knowingly false, forged, concealed, unlawfully obtained or manipulated material is not an acceptable basis for an engagement.
How is private information handled across jurisdictions?
Collection and use are limited to the lawful purpose and agreed scope, with data minimisation and jurisdiction-specific controls where required. Cross-border handling, sensitive information and third-party data may require additional safeguards or specialist review.
What does Aperture measure on this website?
Privacy-safe analytics may measure visits, engagement, scroll depth, traffic source, device, language and interactions with services, scenarios, case studies and enquiry routes. The substance of a matter, confidential documents and form text are not intended to be captured as analytics.
What are the 300 Client Situations?
They are practical examples showing where untested information may become material reliance across industries and decisions. They are entry points, not a closed service catalogue. Start with the closest situation and Aperture can define the proportionate scope.
What do Evidence Cut-off and Source-Freeze Date mean?
The Evidence Cut-off identifies how current the external factual record is. The Source-Freeze Date identifies when the controlled source set, findings and analytical record were locked for production. Material later evidence may trigger a new cut-off, new source freeze and reassessment rather than being silently inserted into an older report.
Why does Aperture use the ApertureForensic.com domain?
The word “forensic” describes an evidence-focused, investigative and source-traceable approach. It does not claim that Aperture Research Works is a forensic accounting firm, private-investigation practice, forensic laboratory, law firm or statutory auditor.
What is DOI 10.5281/zenodo.18173113?
It is the persistent public technical record of the framework from which Aperture Research Works developed. Aperture Research Works remains the public professional practice. The DOI is not accreditation, certification or endorsement.
What does the Sasol case study demonstrate?
The Sasol public-source case demonstrates financial-statement reality assessment, evidence control, calculation and contradiction testing, specialist boundaries and reliance classification. It is clearly labelled as an independent public-source case study, not a client engagement.
What does the MH370 case study demonstrate?
The MH370 public-source case demonstrates high-uncertainty evidence reconstruction, chronology, source control, competing technical explanations, evidence gaps and responsible limits on reliance. Its public status and review limitations remain visible.
Are public case studies commissioned client engagements?
Not where they are labelled independent public-source case studies. Public examples must not imply a client relationship, endorsement or access to confidential evidence that did not exist.
Engagement, payment & intellectual property
Commercial controls
Can I accept an Aperture quotation by email?
Yes, where applicable law permits it. The formal offer identifies the scope, fee and incorporated terms. An authorised, unqualified affirmative reply such as “I accept the Engagement Proposal, Fixed-Fee Quotation and incorporated Engagement Terms” can constitute acceptance. An ambiguous reply or a reply proposing material changes is not treated as unqualified acceptance.
When does work actually start?
Not merely when the quotation is accepted. Aperture sends a secure PayFast payment link after acceptance, and the amount stated as due before commencement must be received and settled before chargeable work begins, unless Aperture expressly agrees otherwise in writing.
Can late payment affect an urgent deadline?
Yes. Any proposed start date, reserved capacity or delivery window depends on timely settlement. Payment delays can require the timetable to be revised. Urgency does not remove the payment condition.
Which PayFast payment method will I use?
You use the payment methods PayFast makes available to you and the transaction at the time. Aperture does not guarantee that every payment method or currency option will be available in every location or transaction.
May I reverse engineer or reproduce Aperture’s methodology?
No licence is granted to reverse engineer, reconstruct, extract, replicate or reproduce Aperture’s private methodology, research architecture, prompts, internal controls, scoring systems, templates or workflows. The client buys the agreed deliverable and authorised rights of use, not Aperture’s underlying system.
Does public access to a case study make it free to copy or resell?
No. Public access does not place Aperture material in the public domain. Applicable copyright, attribution, licensing and third-party rights continue to apply.
Why can Aperture move quickly on suitable matters?
Aperture is remote-first and uses tightly bounded questions, structured digital evidence workflows and technology-assisted discovery to reduce avoidable procedural friction. That can materially shorten the route from question to decision-relevant evidence. People still evaluate the evidence, challenge the conclusion and approve the final output. Actual timing depends on scope, source availability, jurisdiction, client response, specialist needs and settled payment.
Does speed mean a lower evidentiary standard?
No. Urgency may change sequencing, capacity and fee, but it does not justify unsupported conclusions. Where the available time or evidence cannot support the requested level of reliance, Aperture will narrow the scope, qualify the conclusion, recommend further work or decline the requested deadline.
Human control and professional accountability
Research is conducted under human control, with technology used to support evidence discovery, organisation and analysis. Final evaluation and conclusions remain human responsibilities.
ADDITIONAL PRACTICAL QUESTIONS
Can AI memory or general knowledge be used as evidence?
No. Model memory is not evidence. Material facts must be grounded in identifiable sources.
Do you guarantee that every fact can be verified?
No. Evidence may be unavailable, private, destroyed, inaccessible, contradictory or never have existed. The limitation becomes part of the result.
Can a client authorise unlawful conduct?
No. Client permission does not override the law.
Do you publish client work?
Not automatically. Confidential client work is not converted into public portfolio material without appropriate authority and separate approval.
Do you work to a predetermined outcome?
No. The conclusion must fit the evidence. The evidence is not selected to fit the conclusion.
Channel Partner FAQ
PARTNER DELIVERY AND DIRECT REFERRAL.
Do I have to introduce my client to Aperture?
No. Partner-Instructed Delivery is the primary route. The partner may remain fully client-facing.
Who invoices whom?
Partner Delivery: Aperture invoices the partner. Direct Referral: Aperture invoices the client.
Can I mark up Aperture's work?
Yes, under Partner-Instructed Delivery. The partner determines its own client price, subject to truthful representation of Aperture's fee, role, findings and status.
Does Aperture control my retail price?
No, not under standard Partner-Instructed Delivery.
Does Aperture need access to my client?
Not ordinarily. Direct client contact may be required in specific matters for lawful authority, conflicts, scope, data protection, evidence integrity or another material professional reason.
When does work start?
Only after written scope confirmation, receipt of required information and cleared full payment.
Do I receive both a Partner Delivery discount and referral commission?
No, not on the same matter unless Aperture expressly agrees otherwise in writing.
Can I white-label the report?
Not under the standard programme.
Can I edit Aperture's report?
Not substantively or in a way that alters meaning, findings, limitations or reliance.
Can I choose the conclusion?
No. Aperture retains control of its evidence methodology, analysis, findings and reliance classification.
What if my client has not paid me yet?
Under Partner-Instructed Delivery, the partner's payment obligation to Aperture is independent of whether or when the underlying client pays the partner.
FAQ 108–115
Understanding Aperture
Is Aperture a truth machine?
No. Aperture does not claim to produce absolute or permanent truth. We test a defined material proposition against the lawful evidence available within an agreed scope and time period. The result distinguishes what is supported, what is not established, what remains uncertain and what further expertise or evidence may still be required.
Is Aperture a fact-checking service?
Fact-checking may form part of the work, but the service is broader. A fact can be technically accurate and still be incomplete, outdated, dependent on one source or unsuitable for the decision being made. Aperture examines whether the material information is strong enough to carry the intended reliance.
Does Aperture decide what is true for the client?
No. Aperture evaluates the evidence and explains the responsible limits of reliance. The client or authorised decision-maker retains the decision. We do not exercise powers we have not been given, replace a court or regulator, or make a regulated professional determination outside our scope.
Does Aperture make the client's decision?
No. We do not buy, approve or make the decision for the client. We provide a decision-ready evidence record showing what may responsibly be relied on and what may not. The person or institution with the relevant authority remains accountable for the decision.
Why does Aperture focus on one consequential question?
A clear question keeps the investigation proportionate and reviewable. It identifies what must be established, which evidence matters, what could change the answer and when the work is sufficient. Broad curiosity can produce a large volume of information without resolving the decision that actually matters.
What makes a question consequential?
A question is consequential when a wrong answer could materially affect money, safety, reputation, rights, governance, strategy, publication, procurement, a transaction or another significant outcome. The level of work should match both the likely consequence and the uncertainty in the evidence.
Is Aperture a high-volume screening provider?
No. Aperture is designed for selective, evidence-intensive matters. Automated screening and standard background checks may be more appropriate for large volumes of routine checks. Aperture is strongest when a specific proposition, conflict, gap or decision requires independent examination and a traceable finding.
Who is accountable for Aperture's work?
Human accountability remains attached to the scope, source weighting, materiality decisions, contradiction testing, specialist escalation, conclusion and final release. Tools may assist with search, sorting, comparison, calculation and production. They do not become the approving authority.
FAQ 116–123
Evidence Assurance and Reliance
What does it mean for evidence to carry a decision?
It means the quality, independence, relevance, completeness and limitations of the evidence are proportionate to the consequence of relying on it. A weak source may support an initial lead but not a major transaction. A plausible claim may justify further enquiry but not final approval.
What is the difference between information and reliance?
Information is something available to read, hear or receive. Reliance begins when that information influences a real action, approval, publication, appointment, purchase or other decision. Aperture works at the point where information is about to acquire consequence.
What four questions should every material finding answer?
Every material finding should state: 1. What is established? 2. What is not established? 3. What remains uncertain? 4. What level of reliance is justified for this decision? This keeps fact, inference, uncertainty and decision use separate.
Does “supported” mean proven forever?
No. “Supported” means that the available evidence supports the proposition within the stated scope, evidence cut-off, assumptions and limitations. New information, a better source, a changed fact or specialist analysis may later alter the finding.
Can a claim be plausible but unsafe to rely on?
Yes. A claim may sound reasonable or fit the known context while still depending on weak, incomplete, outdated or circular evidence. Plausibility can justify investigation. It does not by itself justify material reliance.
Why verify before interpreting?
Interpretation built on an unverified premise can make an error more persuasive rather than less. Aperture first tests the material factual foundation, source origin and contradictions. Interpretation follows only after the record is sufficiently clear for the intended purpose.
What is a decision-ready evidence record?
It is a structured record that allows an authorised decision-maker to see the question, material claims, sources, contradictions, gaps, assumptions, uncertainty, conclusion and reliance limits without having to reconstruct the investigation from scattered research.
Is more information always better?
No. More information can add noise, repetition and false confidence. The aim is not maximum volume. The aim is the strongest proportionate record for the defined decision, with dependent repetition, weak sources and irrelevant detail kept from distorting the result.
FAQ 124–137
AI Reliance and Claims Verification
What is AI reliance risk?
AI reliance risk arises when an AI-generated claim, summary, recommendation, score or conclusion influences a real decision without independent testing of the evidence beneath it. The material issue is not merely whether AI was used. It is whether the resulting information is strong enough for the consequence that follows.
When does AI output become a business input?
It becomes a business input when a person or system uses it in procurement, due diligence, management, governance, investment analysis, publication, compliance, strategy or another operational decision. At that point, fluent output is not enough. The material proposition and its evidence trail need to be tested.
What is AI Reliance and Claims Verification?
It is the examination of material claims connected to an AI-assisted decision. The work may trace sources, test vendor assertions, identify missing or contradictory evidence, examine calculation and benchmark claims, distinguish generated synthesis from original evidence and state the level of reliance the available record can support.
Is the use of AI itself the problem?
No. AI can improve discovery, comparison and production. The problem begins when generated information receives more authority than its evidence warrants. Aperture focuses on the material claim, the evidence beneath it and the decision that may follow.
Can Aperture test an AI vendor's claims before adoption?
Yes, within an agreed scope. This may include claims about performance, accuracy, coverage, benchmarking, security, compliance, source quality, human oversight or operational benefit. Technical, legal, cybersecurity or specialist conclusions may still require appropriately qualified reviewers.
Can Aperture review output from an internal copilot or agent?
Yes. The review can focus on the material output being relied on, its source trail, omitted context, contradictions, calculations and decision use. Access to the underlying system may improve the review but is not always necessary if the relevant output and evidence record are available.
Can Aperture examine AI-assisted due diligence?
Yes. We can test whether material claims in an AI-assisted diligence product are supported, whether sources are independent, whether important contradictions were omitted and whether the stated conclusion exceeds the record. This does not replace legal, financial, technical or regulatory specialists where their judgment is required.
Can Aperture review an AI-based recommendation sent to a board or executive?
Yes. The focus is the proposition the decision-maker is being asked to rely on. We can separate source facts from generated interpretation, test decisive assumptions, identify missing evidence and state what the record can responsibly support before the recommendation is adopted.
Can Aperture test an AI summary of a large document set?
Yes. Sampling, source tracing, omission checks, contradiction testing and material-claim verification can be used to assess whether the summary fairly represents the underlying record. The exact method depends on document volume, access, risk and the intended reliance.
Can Aperture help after an AI system has already been deployed?
Yes. A post-deployment review can examine whether AI output has begun influencing material decisions, which claims are being treated as fact, whether those claims have been independently tested and where monitoring, escalation or specialist control may be needed.
Does Aperture need direct access to the AI system?
Not always. Some assignments can be completed from the output, prompts, citations, source documents, decision record and vendor materials. Other questions may require logs, technical documentation or controlled system access. The scope will identify what can and cannot be established from the available material.
What if an AI output has no usable source trail?
The absence of a usable source trail is itself a material limitation. Aperture may search for independent evidence supporting the proposition, but it will not treat the generated output as proof. If the evidence cannot be reconstructed, the finding will restrict or refuse reliance.
Can an impressive benchmark prove an AI product is suitable for our use?
Not by itself. A benchmark may test a different population, task, environment or definition of success. Aperture can examine the benchmark's source, methodology, independence, assumptions and relevance to the intended use. Specialist technical validation may still be required.
Is AI governance the same as evidence verification?
No. Governance defines roles, policies, approvals and controls. Evidence verification tests whether a material proposition is actually supported. The two can reinforce each other, but a policy document does not establish that a vendor claim, generated answer or decision input is reliable.
FAQ 138–144
Independence, Findings and Trust
Is the finding for sale?
No. The client pays for the agreed investigation and deliverable, not for a preferred conclusion. Material contrary evidence remains visible. If the evidence does not support the expected answer, the finding says so.
How is outcome neutrality protected?
The Central Question is framed so more than one answer remains possible. Material supporting and opposing evidence is retained, alternative explanations are tested where relevant and the conclusion is limited to what the record supports. Client preference does not change the evidence classification.
How does Aperture handle conflicts of interest?
Potential conflicts are considered before acceptance and monitored during the matter. Aperture may request more information, narrow the scope, use safeguards or decline the engagement. Acceptance is not complete until fit, lawfulness, conflict and capacity have been reviewed.
Can absence of evidence prove that something did not happen?
Not automatically. Absence may be meaningful only if the missing evidence would ordinarily be expected to exist, the search was capable of finding it and plausible explanations for non-discovery have been considered. The conclusion must distinguish “not found” from “did not happen”.
What is negative evidence?
Negative evidence is the meaningful absence of an expected record, event, trace or relationship. It requires careful reasoning about what should exist, where it should appear and whether the search was sufficient. Silence in one source is not automatically proof of absence.
How is uncertainty communicated?
Uncertainty is stated directly through evidence gaps, competing explanations, confidence language, assumptions, unresolved contradictions and reliance limits. It is not converted into confident wording merely to make the report sound decisive.
Can a conclusion change after delivery?
Yes. New material evidence, corrected records, changed facts or specialist findings may alter the assessment. Where continuing reliance matters, the client can request an update, monitoring scope or formal reassessment using a new evidence cut-off.
FAQ 145–150
Matter Fit, Access and Public Use
Why does Aperture accept only selected matters?
Selective acceptance protects quality, independence and professional boundaries. A matter must justify independent verification and be lawful, sufficiently defined, free of disabling conflict and feasible within available capacity. Work that does not meet those conditions is declined or redirected.
What should I send in the first enquiry?
Send the question, what you are about to rely on, why it matters, the relevant deadline and what happens if the information is wrong. A short factual description is enough for the initial fit review. Do not send a sales pitch or a large confidential evidence pack at first contact.
What should I avoid sending at first contact?
Do not initially send identity documents, privileged material, medical records, credentials, unlawfully obtained data, very large document sets or information unrelated to the question. Aperture will identify an appropriate transfer route if the matter is accepted for further assessment.
Are the 300 Client Situations a fixed service catalogue?
No. They are entry points, not packaged promises. Two matters with similar labels may require different evidence, professional boundaries, jurisdictions and outputs. The final scope follows the actual question and intended reliance.
Can I share an Aperture page with another decision-maker?
Yes. Relevant pages may provide Share, Copy link and Email link controls where those actions genuinely help the reader. Sharing public content does not change its copyright status, create an engagement or authorise reliance beyond the limitations stated on the page.
FAQ 148–148
Matter Fit, Access and Public Use
How should I use the 300 Client Situations?
Use them to recognise the closest evidence problem, not to select a rigid package. Open the situation, compare its evidence question and specialist boundary with your decision, then send the material question so Aperture can define the smallest responsible scope.
AI-era evidence questions
Research can be generated quickly. Responsible reliance still has to be earned.
Does Aperture use artificial intelligence?
Yes. Aperture may use advanced AI and other research technology where it improves retrieval, comparison, coverage or analytical efficiency. AI output is not treated as evidential authority. Material findings are evaluated against the underlying evidence appropriate to the agreed matter, with human direction, evaluation and approval.
If AI can do research, why would I need Aperture?
AI can produce research quickly. The harder question is whether the material factual proposition beneath that research is sufficiently supported for the decision you intend to make. Aperture focuses on that second question.
Can Aperture check research produced by ChatGPT or another AI system?
Yes, where the matter is suitable and the factual claims are externally testable. The review is model-independent and focuses on the evidence behind material propositions.
Is Aperture an AI-detection service?
No. We do not sell speculative assessments of whether ordinary text was written by AI. Our concern is evidential reliability.
Can Aperture guarantee that a fact is true?
No responsible evidence service should promise certainty beyond what the available evidence can establish. Aperture identifies what the reviewed evidence supports, what remains uncertain, relevant contradictions and where stronger authoritative or private evidence is required.
Does a large number of sources mean a claim is reliable?
Not necessarily. Multiple publications may repeat the same original assertion. Where material, Aperture traces source lineage to distinguish independent corroboration from repetition.
What am I paying for if AI makes research faster?
You are paying for a defined evidence-assurance scope: identification, reconstruction, testing and presentation of the evidence needed to assess a material factual proposition responsibly. Technology may improve efficiency; the required evidence burden determines the scope.
Why is the final report often a PDF?
PDF is a practical format for preserving a stable, reviewable customer-facing record. The value is not the file format. The value lies in the evidence work, source traceability, analysis, limitations and reliance boundary.
Can I send Aperture an AI report and ask you to verify everything?
Possibly, but a bounded scope is usually more useful. We begin with the decision, material factual issue or defined set of related questions so verification focuses on what could actually change the decision.